Multibet Terms & Conditions — Please Read Before Using

These Terms & Conditions apply to the use of the Multibet platform (multibet.top) and all its services. Multibet is an online betting and gaming platform operated for users in Bangladesh. The platform operates under an international license and all activities comply with the applicable legal framework.

Although Multibet's Terms & Conditions are written in Bengali, the English version shall be considered the definitive reference for any legal interpretation. In the event of any dispute or ambiguity, the decision of Multibet's authority shall be final.

• Multibet reserves the right to modify these Terms & Conditions at any time.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions.
• Registered users will be notified by email of any major changes.
• Multibet's services are intended for personal and recreational use only.

To open an account on Multibet, you must register with accurate and complete information. Each person is allowed only one account. Multiple accounts are strictly prohibited, and if discovered, all accounts will be permanently closed.

You must provide your full name, date of birth, mobile number, and address accurately at registration. Incorrect information may cause issues during account verification and could result in withdrawals being blocked. Multibet may request additional documents at any time to verify your details.

• The phone number and email address provided at registration must remain active.
• Keep your password strong — at least 8 characters, with a mix of numbers and special symbols.
• Sharing your account login credentials with anyone else is strictly prohibited.
• If you suspect unauthorized access to your account, contact support immediately.

Users must be at least 18 years old to participate on Multibet. This is a strict policy with no exceptions. If a minor registers using false information, all winnings will be forfeited and the account will be closed immediately.

As part of the KYC (Know Your Customer) process, Multibet may request the following documents:

• Copy of National ID (NID) or passport
• A recent utility bill or bank statement (as proof of address)
• Screenshot of mobile banking account (for payment method verification)
• Selfie photo (if required)

Withdrawals may be restricted until KYC verification is complete. This is for your protection — to prevent unauthorized withdrawals from your account.

Deposits and withdrawals on Multibet are available via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is ৳100 and the minimum withdrawal is ৳500. The maximum daily withdrawal limit varies depending on the account type.

• Deposits are generally credited instantly.
• Withdrawals are generally processed within 30 minutes to 24 hours.
• Withdrawals can only be made using the same method used for the original deposit.
• Withdrawals to third-party accounts are strictly prohibited.
• Withdrawals may be delayed if verification is still pending.

Multibet regularly offers a variety of bonuses and promotions. Each bonus has its own terms and validity period, which are detailed on the bonus page. Please read the specific conditions of any bonus before claiming it.

General bonus terms:

• Each bonus comes with a specific wagering requirement — typically 10x to 30x the bonus amount.
• Bonus balance and real balance are displayed separately.
• Bonus validity periods typically range from 7 to 30 days.
• If the same person uses multiple accounts to claim bonuses, all accounts and bonuses will be cancelled.
• Multibet reserves the right to void bonuses if irregular betting patterns are detected.
• VIP members enjoy access to exclusive bonus terms.

Multibet offers Sports Betting, live betting, casino games, and virtual sports. Each section is governed by its own set of rules. Once a bet is confirmed, it cannot be changed or cancelled.

• The odds displayed at the time of placing a bet are final — any subsequent changes will not affect existing bets.
• If a match or event is cancelled, the stake for the relevant bet will be refunded.
• If incorrect odds are displayed due to a technical error, Multibet reserves the right to void the affected bets.
• Multibet is not liable for bets that fail to process due to network issues during live betting.
• The maximum single bet amount may vary depending on the event.

For casino games, the RTP (Return to Player) for each game is available within the game interface. All games use certified RNG technology to ensure fair and unbiased outcomes.

The following activities are strictly prohibited on the Multibet platform. Any violation will result in immediate account suspension and forfeiture of balance:

• Money Laundering: Using Multibet for the purpose of laundering illegally obtained funds.
• Multiple Accounts: Operating multiple accounts under the same identity.
• Fraudulent Betting: Placing bets through manipulation or unfair advantage.
• Hacking or System Manipulation: Exploiting technical vulnerabilities in the platform.
• Account Sale: Transferring or selling your account to another person.
• Abuse: Abusing the bonus system in an irregular manner.

Multibet reserves the right to temporarily or permanently suspend an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Registering with false or inaccurate information.
• KYC verification has not been completed.
• If suspicious or fraudulent transactions are detected.
• When an account has been inactive for an extended period (more than 12 months).

Users may also request account closure at any time by contacting the support team. Prior to closure, you will be given the opportunity to withdraw any remaining eligible balance.

Multibet is committed to protecting your personal information. We do not sell or share your data with third parties. Your information is used solely for service delivery, verification, and fulfilling legal obligations.

• All data is secured with SSL encryption.
• Payment details are not stored directly on our servers.
• To view or delete your data, please contact support.

For more details, visit our Privacy Policy Read it here.

Multibet accepts no liability for the following:

• Bets lost due to internet disconnection.
• Payment delays caused by third-party services (mobile banking).
• Any loss resulting from voluntarily sharing your account password.
• Service disruptions caused by force majeure events.

Betting always carries risk. Only wager what you can afford to lose. Multibet does not guarantee winnings and makes no claims about the effectiveness of any strategy.

Multibet believes gaming should be a form of entertainment — not a solution to financial problems. We encourage all users to play responsibly.

Responsible gaming features available on Multibet:

• Deposit Limit Settings: Set your own daily, weekly, or monthly deposit limits.
• Bet Limits: Set a maximum stake limit for each individual bet.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Reality Check: Receive session time reminders at regular intervals.

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Gaming Visit the page.

Multibet reserves the right to update these terms and conditions at any time. Users will be notified by email of any major changes. Continued use of the platform after any update constitutes acceptance of the revised terms.

If you have any questions or concerns about these Terms & Conditions, please reach out to our support team:

• Email: support@multibet.top
• Live Chat: Click the chat icon in the bottom-right corner of the website.
• Support hours: 7 days a week, 24 hours a day