Multibet FAQ — All Your Questions Answered

Signing up on Multibet is quick and easy. Registration page Go there, enter your name, mobile number or email, and a strong password, then verify with the OTP sent to your phone. The whole process takes just 2 minutes and is completely free. You'll be eligible for the welcome bonus as soon as you register.

Forgot your password? On the login page Click the "Forgot Password?" link, then enter your registered email or mobile number. A password reset link will be sent within 2–3 minutes. Click the link and set a new password. If you don't see the email, check your spam folder.

Yes, account verification is required to make withdrawals. Complete KYC by uploading a photo of your National ID (NID) or passport. Verification is usually completed within 24 hours. Verified accounts benefit from higher withdrawal limits and faster transactions.

No, each mobile number or email address can only be used to create one account. Having multiple accounts violates Multibet's terms and may result in account suspension. If you're having trouble with an existing account, please contact our support team.

To close your account, contact our support team via live chat or email. Make sure to withdraw any remaining balance before closure. A temporary suspension option is also available for responsible gaming purposes — you can deactivate your account for a set period without permanently closing it.

The minimum deposit at Multibet is just ৳200. You can deposit via bKash, Nagad, or bank transfer. bKash and Nagad deposits are usually credited instantly, while bank transfers may take 1–3 business days.

Withdrawals via bKash and Nagad are typically processed within 15 minutes to 2 hours. Verified accounts enjoy even faster processing. Bank transfers may take 1–2 business days. Large withdrawal amounts may require additional verification.

Multibet currently supports the following payment methods: bKash, Nagad, Rocket, and direct bank transfer. Mobile banking options are the fastest and most convenient. All transactions are fully secure and encrypted.

If a deposit fails, start by checking your internet connection. Make sure you have sufficient balance in your bKash or Nagad app. If the amount was deducted but not credited to your account, contact support with your transaction ID — issues are typically resolved within 24 hours.

Standard accounts can withdraw up to ৳50,000 per day. Verified and VIP accounts have significantly higher limits. To learn more about VIP membership, VIP Page For large withdrawals, notifying support in advance will help speed up the process.

New Multibet members receive a 100% welcome bonus on their first deposit. For example, deposit ৳1000 and get an extra ৳1000 as a bonus. Use the applicable promo code at the time of deposit to claim it. For full terms and conditions, visit Bonus Page View.

Bonus funds cannot be withdrawn directly. Once you meet the wagering requirement — typically 5–10x the bonus amount — the bonus converts to real money. Terms vary by bonus offer, so On the bonus page Read more.

Multibet offers weekly cashback bonuses to eligible members. Every Monday, a percentage of your previous week's net losses is credited to your account as cashback. VIP members receive cashback at a higher rate. On the rewards page View details.

Every bonus has a set expiry period, typically 7 to 30 days. If the wagering requirement isn't met within that time, the bonus is automatically forfeited. So make sure to use your bonus promptly. Expiry details are clearly stated on the bonus offer page.

Multibet lets you bet on 20+ sports, including cricket, football, tennis, badminton, and kabaddi. Cricket coverage includes IPL, BPL, and World Cup across all formats. Football covers the Premier League, Champions League, and other top leagues worldwide. For more information, visit Bet Page View.

With Live Betting, you can place bets in real time while a match is in progress. Odds change from moment to moment, so timing your bet right makes all the difference. Match Odds page View all live events and their current odds. The minimum bet for Live Betting is ৳50.

Once a bet is placed, it generally cannot be cancelled. However, where available, you can use the Cash Out feature to settle your bet early — locking in a partial win or cutting your losses. If a match is cancelled or postponed indefinitely, your stake will be refunded.

Multibet uses decimal odds format. For example, if the odds are 2.50 and you place a ৳100 bet, you'll receive ৳250 if you win (including your original stake). Higher odds mean a lower chance of winning but a bigger payout. Match Odds page View updated odds for all matches.

Multibet offers hundreds of games including slots, Live Casino, table games, and fishing games. In Live Casino, you can play against real dealers. New games are added every week. To see the latest games, New Games Page Visit now.

Yes, Multibet is completely secure. All transactions and personal data are protected with 256-bit SSL encryption. The platform operates under an international gaming license. Keeping your money and information safe is our top priority.

Log in to your account and go to Settings > Security > Two-Factor Authentication. Click "Enable" and confirm with the OTP sent to your mobile number. Once 2FA is active, a verification code will be sent to your phone each time you log in — no one can access your account without it.

No, Multibet never sells or shares your personal information with third parties. Your data is only used for legal compliance or payment processing purposes. For more details, see our Privacy Policy Read more.

Betting regularly at Multibet automatically earns you VIP points. Once you accumulate enough points, you're promoted to the next VIP tier. There are four tiers: Silver, Gold, Platinum, and Diamond — each with its own set of perks. For more details, visit VIP Page View.

VIP members enjoy: higher cashback rates, faster withdrawal processing, a dedicated account manager, exclusive bonus offers, birthday gifts, and invitations to special events. The Diamond tier unlocks the highest level of benefits. For more information, visit Rewards Page Visit now.

Yes, your VIP tier may be reassessed if your account is inactive for an extended period or if your betting activity falls below the required threshold in a given month. However, staying active makes it easy to maintain your tier. For details on VIP tier requirements, On the VIP page Full details available.